Last week the FCC debuted a new online Consumer Help Center designed to make it easier for you to file complaints and get responses about your concerns. Once you file a complaint, you can also monitor and track its status 24 hours a day, 7 days a week.
Complaint categories are broken down by service: TV, phone, Internet, and radio. If you’re considering making a complaint, here is what happens once you file .
The FCC handles issues specifically related to communications. If you have a consumer complaint for another area, the Consumer Action Handbook can help you resolve it, as well as provide valuable information on being a smart consumer and avoiding scams and frauds.
Have an Issue with a Communications Service? It's Now Easier to File a Complaint
from USA.gov http://ift.tt/1IrTgQN
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